Frequently asked questions

Basic hosting questions

What is hosting or web hosting? What is the difference between Linux and Windows hosting? Do I need webspace? My providers offers free webspace, why would I pay for web hosting? What is data transfer (data traffic or bandwidth) ? What is shared webhosting? Can I manage my hosting account by using a control panel? Does FirstServed offer unlimited bandwidth or web space? How fast is the FirstServed network?

E-mail

What are the settings of my e-mail account? Is my e-mail account protected by anti-virus software? Is there anti-spam filtering or a check against unsollicited e-mail on my e-mail account? Can I use webmail? Can I manage my own e-mail addresses? How big is my mailbox? What are mailinglist credits, can I use these to send e-mail mailings, HTML newsletters and e-mail campaigns for free?

Databases

Does FirstServed offer MySQL or MS Access databases? Can I use a Microsoft SQL Server database? Is there a limit on my MySQL database?

Orders

How long does it take before my hosting is active? How can I pay FirstServed?

Domain names

Is it possible to link my domain name to the webspace I got from my provider (Telenet, Skynet, ...) ? After registering my domain name, who is the rightful owner? Can I register a certain domain name? What is a domain name? What is a domain name extension? How much does a domain name cost? I already own a domain name, can I transfer (move) it to FirstServed? Can I also decide to only register a domain name and use this for my e-mail? My domain name expires, how do I renew my registration? What is dedicated server hosting? What is a 'Net Identity' package? What is the Domain Ethix label that FirstServed uses?

Dedicated hosting

What is the difference between dedicated server hosting and server housing (co-location) ? Can I visit the data centre? Do you have bandwidth statistics?

Server housing (co-location)

Where can I buy my co-location server? What is server housing or server colocation?

Shared hosting

Can I add extra web space to my shared hosting package? Does your shared hosting support ASP en ASP.NET? What ASP components are available? Does your hosting support PHP? Does your hosting support PERL? Does your hosting support Frontpage Server Extensions 2002? Does your hosting support ColdFusion? Will my data be placed on a backup? Does your web hosting offer website statistics? How do I publish my site on the web by using FTP? I am using Cute FTP Professional but I can't see my files?

Virtualization

What is server virtualization? What is a high-availability (HA) cluster?