Integrated IT solutions

As a company you are often confronted with the fragmentation of partners for your IT services.
Your Internet connection passes through partner X, for your hardware you rely on partner Y and for all software and network related problems you consult partner Z.
Such fragmentation of services often results in a situation where you as a customer ends up running from pillar to post and partners shoving the problem in someone elses shoes.
Just to make sure you no longer have these frustrations you may rely on FirstServed for setting up your integrated IT solution.

A single point of contact

FirstServed will become a central contact point if you choose us as a partner for your IT needs.
We take care of the complete integration of your IT infrastructure, starting a the local company network with the workstations of your employees and servers linked to your production processes, servers in the datacenter, the connectivity to the Internet and the datacenter, the management both on hard- and software levels and a complete protection of your data including backup services.

Guaranteed reponse and reoslution times

As a FirstServed customer you may fall back on our Service Level Agreements. These give you guarateed response and resolution times in case of problems on your network or server infrastructure.
You are no longer bound to long waiting times on the phone, difficult to reach technical support departments or even worse: a complete halt of your production flow caused by a hard- or software problem.
FirstServed guarantees a correct follow-up and closely maintains an eye on your infrastructure through its monitoring services.

Read more about the advantages of FirstServed

Lower Total Cost of Ownership

By throough tuning of the hardware components, software and network infrastructure and a professional guidance you are certain about the quality of the service chosen by you and you can not fail in doing a correct investment.
This analytic approach guarantees a lower total cost of ownership and a better efficiency of your investments at IT levels.