Service and support are written in the FirstServed company guidelines. We think this is so important that even our company name reflects this thought.
Our extensive service offer can be carefully combined into a total solution package for your company, from connectivity, website solutions to complete management of your network and IT infrastructure.
Customers choose FirstServed for a diversity of reasons, not only because they like us!
We are happy to give you five reasons why FirstServed can be a good partner for your company:
We are always ready for you, no matter what your question or problem is. Waiting times by phone are unknown to us and e-mail tickets are answered immediatly.
We analyse every new trend and technological evolution individually - detached from all the hype - and implement what really matters, as our customer you can be sure that you will have a partner who has the correct skills and who is not guided by yet another technological bubble.
Our virtualisation solutions are a fine example. We go further then the 'average virtual server' and combine unique technology in order to offer a new, advanced hosting platform.
Our network is very stable and performing. Unfortunately it can fail in some rare occasions and a problem may occur. Such determinations are immediatly analyzed and fixed. Our server systems are closely monitored and hardware problems are fixed even before you know about it.
Quality has a certain price. This is both for services as products. FirstServed certainly isn't among the cheapest hosting providers on the market. We do not believe in ‘cheap’, this is always at the cost of something: quality of service or support after your purchase.
Our pricing is based on a healthy balance between offering our quality guarantee, linked to an outstanding service and support.
No hidden agenda’s, no over-selling, no hidden pitfalls.
In a small team, task management is essential. Each seperate link works for a well oiled machine with only one purpose, being available for you, the customer.
Our employees are not aiming for a cupboard filled with titles and awards, but prefer to take the bull by its horns and tackle every problem.
This way of working means we're already more than 5 years “FirstServed”.
Discover our Bonzai shared hosting, the perfect introduction to web hosting.
Worker (ovs): performance and flexibility at an attractive price!
Your own virtualisation platform on a high-end dedicated server?